Order Processing
All orders are processed within 1–2 business days. Please note that business days exclude weekends and public holidays.
Delivery Time
After your order has been dispatched, the target delivery time is 3–7 business days. While we strive to meet this timeframe, occasional delays may occur due to factors beyond our control, such as carrier disruptions, customs processing, or high shipping volumes.
Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow up to 72 hours for tracking information to update in the carrier's system before contacting us about a shipment status.
Shipping Address
Customers are responsible for providing a correct and complete shipping address at checkout. We are not liable for packages delivered to an incorrect or incomplete address provided by the customer. If a delivery fails due to an incorrect address, or if a package needs to be reshipped, additional charges may apply.
Damaged or Missing Packages
If your package arrives damaged or goes missing, you must report the issue to us within 48 hours of the expected delivery date. Please include clear photos of the damaged item and packaging when contacting us. Reports received after 48 hours may not be eligible for a replacement or refund.
Contact Us
For any questions regarding shipping and delivery, please contact us at contact@goodlifebloom01.store.